New Arrivals: Fairies, Dragons, Music Boxes
New Arrivals: Fairies, Dragons, Music Boxes
simple and flexible return policy for clocks online
Should your selection not be what you expected or meet your needs, please call us after receiving your new clock and we will offer a return authorization where you may ship the selection back to us for a 100% refund of your purchase price on all wall, mantel and desk clocks.
* We charge no restocking fees if the clock is returned in the original box with all the packing material undamaged. 20% Restocking fee, if damaged no refund.
We only ask that the customer be responsible for shipping the selection back to us. We credit the full purchase price of your return usually within a few hours of receiving your return. Any returns must be shipped exactly as received with all manuals, packaging, and parts to:
Nashville Clock
809 Gallatin Pike S
Madison, TN 37115
615-860-3567
Grandfather Clocks, Custom Clocks are not returnable!
Your Privacy
We will not, under any circumstances sell your personal information to third parties. This includes profiles, purchase and email addresses. The information given to us by our customers is used ONLY to fulfill orders and communicate with them about their orders, delivery fulfillment or financing requests.
Your Security is Important to Us
Safe and Secure
We protect your transactions by encrypting sensitive data from the point of entry by the customer right through completion of the transaction. Your purchase is not debited when you make your purchase as most other sites. No credit card numbers are stored in any way long-term and none are stored online.
Secure Sockets Layer or SSL, ("https" - hypertext transfer protocol secure) for short, is simply the method for submitting purchase information to our site. Secure Socket Layer is an encryption technology on the server that scrambles important data such as credit card numbers and order information when it is being stored or passed from one computer to another. When you enter your credit card information, you will see a small lock or key a near the bottom of your browser. We have not one or two, but three firewalls on our internal network so there is no way an intruder can get your email address or any other information. Your privacy is important to us.
Warranty
Howard Miller offers a limited two year warranty on grandfather clocks and a one year warranty on mantel, wall and tabletop clocks.
If any problems occur with your merchandise, you should contact us and speak with a customer service representative. All you have to do is report the problem and we will take the rest!! If your product is still under warranty, NO cost will be incurred on your part to have the merchandise replaced or repaired.
Store Hours
Our on-line store is open 24 hours daily with "true secure" online ordering.
Call us Monday through Saturday at 615-860-3567. After hours if we are not in, please call back. We will do our best to help you.
Thank You for your Consideration,
The Nashville Clock Family
Nashville Clock
809 Gallatin Rd. South Madison, TN 37115 US
Copyright © 2021 Nashville Clock - All Rights Reserved.
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